Privacy Policy

How Partner Awesome collects, uses, and protects your information

Effective Date: May 28, 2026
Last Updated: May 28, 2026

Partner Awesome LLC ("Partner Awesome," "we," "us," or "our") operates the website located at https://partnerawesome.com (the "Site") and provides Partner Program as a Service, AI Partner Program Software, and related Professional Services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to the Site, users of our Services, prospects, customers, and authorized personnel of our partners ("you" or "User"). By using the Site or Services, you agree to the practices described in this Policy.

Important: This document is a starting template. It is not legal advice. Before publishing, have it reviewed by qualified legal counsel licensed in your jurisdiction(s) and tailored to your actual data flows, sub-processors, and product behavior.

1. Scope

This Policy applies to personal information we collect:

  • When you visit https://partnerawesome.com or any subdomain.
  • When you create an account, log in to, or otherwise interact with our SaaS platform or AI Partner Program Software.
  • When you engage us for Professional Services (consulting, implementation, managed services).
  • When you communicate with us by email, phone, chat, web form, social media, or at events.
  • From third parties such as enrichment providers, integration partners, public sources, and your authorized representatives.

This Policy does not apply to third-party websites, services, or applications linked from the Site or Services. Their privacy practices are governed by their own policies.

2. Information We Collect

2.1 Information You Provide

  • Account & profile information. Name, business email, phone number, job title, employer, login credentials, profile photo, time zone, language.
  • Partner program data. Partner organization details, program configuration, tier definitions, commission structures, content, assets, deal registrations, referral data, training records, and any other information you upload, generate, or configure in the Services.
  • Billing & purchase information. Billing contact, billing address, tax IDs, payment instrument details (processed by our payment processors), purchase history, and contract terms.
  • Communications. Records of correspondence, support tickets, survey responses, feedback, and information you provide during sales conversations, onboarding, or training.
  • Professional Services inputs. Documents, data exports, screen recordings, workshop notes, and other materials you share with our consultants.

2.2 Information Collected Automatically

  • Usage data. Pages viewed, features used, clicks, session duration, referring/exit URLs, search terms, and other interaction events.
  • Device & technical data. IP address, browser type and version, operating system, device identifiers, language preferences, and approximate location derived from IP.
  • Cookies & similar technologies. See our Cookie Policy for details.
  • Logs & telemetry. Diagnostic data, error reports, security events, and audit logs related to your use of the Services.

2.3 Information from Third Parties

  • Identity & enrichment providers. Firmographic and contact data used to enhance accounts and contacts.
  • Single sign-on / identity providers. Where you log in via SSO (e.g., Google, Microsoft).
  • Integrations. Data synchronized from systems you connect (e.g., CRM, marketing automation, payment, communications, analytics).
  • Referrals and partners. Information shared by mutual customers, channel partners, resellers, or your colleagues.
  • Publicly available sources. Company websites, professional networks, and public registries.

2.4 AI-Specific Inputs and Outputs

When you use AI features within the Services:

  • Prompts and inputs you submit (text, files, structured data).
  • Generated outputs and any feedback signals (ratings, edits, accept/reject).
  • Model and product telemetry used to monitor quality, safety, and performance.

We do not use customer content submitted to the Services to train foundation models for the benefit of other customers unless you explicitly opt in. We may use de-identified or aggregated information to improve, secure, and operate the Services.

3. How We Use Information

We use personal information to:

  • Provide, operate, maintain, and improve the Site and Services.
  • Authenticate users, administer accounts, and enable features such as partner onboarding, deal registration, content distribution, and reporting.
  • Process transactions, calculate commissions and payouts, and manage billing.
  • Deliver Professional Services and related deliverables.
  • Provide customer support, respond to inquiries, and send service-related communications.
  • Personalize content and recommendations within the Services.
  • Conduct research, analytics, benchmarking, and product development.
  • Monitor, detect, and prevent fraud, abuse, security incidents, and violations of our terms or policies.
  • Comply with legal obligations and enforce our contracts.
  • With your consent or where otherwise permitted, send marketing communications about our products, events, and offers.

Legal bases (for users in the EEA / UK)

Where the GDPR or UK GDPR applies, we rely on one or more of the following bases: performance of a contract; compliance with a legal obligation; our legitimate interests (e.g., running and improving our business, securing our Services, marketing to business contacts); and your consent.

4. How We Share Information

We do not sell personal information. We may share personal information with:

  • Service providers and sub-processors that help us deliver the Services (e.g., hosting, analytics, payment processing, email delivery, customer support tools, AI infrastructure providers) under written contracts that restrict their use of the data.
  • Integration partners when you connect your account to a third-party tool — only as needed to power that integration.
  • Customers and partners within the same program workspace, consistent with the role-based permissions configured by an administrator.
  • Professional advisors such as accountants, auditors, and counsel.
  • Authorities and other parties when required by law, subpoena, or court order, or to protect our rights, property, safety, customers, or the public.
  • Successors in connection with a merger, acquisition, financing, reorganization, or sale of assets. We will notify affected customers of any change in control of personal information.

A list of our current sub-processors is available upon written request to info@partnerawesome.com.

5. International Data Transfers

We are headquartered in Florida, United States. Personal information may be processed in the United States and other countries where we or our service providers operate. Where required, we rely on appropriate transfer mechanisms such as the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, and supplementary safeguards.

6. Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information, the purpose of processing, and applicable legal requirements. When information is no longer needed, we delete, anonymize, or securely archive it.

7. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These include access controls, encryption in transit, logging and monitoring, vulnerability management, and personnel training. No system is perfectly secure; you are responsible for keeping your account credentials confidential and notifying us promptly of any suspected compromise.

8. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you.
  • Correction — request that we correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal information.
  • Portability — request a machine-readable copy of certain information you provided.
  • Restriction or objection — restrict or object to certain processing, including direct marketing.
  • Withdraw consent — withdraw consent where processing is based on consent.
  • Non-discrimination — exercise these rights without discrimination.

To exercise any of these rights, contact us at info@partnerawesome.com. We will verify your identity and respond within the time required by applicable law. If you are an end user of a Partner Awesome customer (for example, a partner whose data is hosted in a customer's workspace), please direct your request to that customer, who acts as the controller of your information; we will assist them as their processor.

Marketing emails. You can opt out at any time using the unsubscribe link in our emails or by contacting us.

Do Not Track. Our Site does not currently respond to "Do Not Track" browser signals. We honor Global Privacy Control (GPC) signals as opt-outs of sale/sharing where required by law.

Florida residents

Florida law, including the Florida Digital Bill of Rights ("FDBR"), grants qualifying Florida consumers rights to access, correct, delete, and obtain a portable copy of certain personal information, and to opt out of targeted advertising, sale of personal data, and certain profiling. To exercise these rights, contact us at info@partnerawesome.com. You may appeal a denial of your request by replying to our response.

California residents

If the CCPA/CPRA applies, you may request to know, delete, correct, and limit use of sensitive personal information, and opt out of "sale" or "sharing" of personal information. We do not knowingly sell or share personal information of consumers under 16.

EEA / UK residents

You have the right to lodge a complaint with your local supervisory authority. We act as a controller for visitors to our Site and prospects, and as a processor on behalf of our customers for personal information processed in the Services.

9. Children's Privacy

The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact info@partnerawesome.com and we will take appropriate steps to delete it.

10. Third-Party Links and Services

The Site and Services may contain links to or integrations with third-party websites and applications. We are not responsible for their privacy practices. Review their policies before providing personal information.

11. Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will revise the "Last Updated" date and, where appropriate, notify you by email or through the Services. Continued use of the Site or Services after the effective date constitutes acceptance of the updated Policy.

12. Contact Us

Partner Awesome LLC
Email: info@partnerawesome.com
Website: https://partnerawesome.com

For privacy-related inquiries, write "Privacy Request" in the subject line.

© 2026 Partner Awesome LLC. All rights reserved.