NetSuite Managed Services: Scalable, Long-Term ERP Success

NetSuite Managed Services That Scale With You

Your ERP journey doesn't end at go-live; that’s just the beginning. PartnerAwesome provides your business with the technical expertise, strategic oversight, and operational support needed to evolve and continuously extract value from NetSuite. We are not just here to fix bugs but to unlock potential.

Whether you’re facing challenges with user adoption, are overwhelmed by inefficient processes, or are outgrowing your initial configuration, PartnerAwesome offers continuous improvement, system enhancements, and day-to-day support tailored to your business goals.

Table of Contents

1. Introduction: Why Managed Services Matter

2. What Are Managed Services?

3. NetSuite Services vs. Managed Services

4. What’s Included in PartnerAwesome Managed Services?

5. Who Should Use Our Services?

6. Flexible Engagement Models

7. Why Choose PartnerAwesome?

8. Industry-Specific Use Cases

What Are NetSuite Managed Services?

They reflect a comprehensive and ongoing engagement to ensure your environment stays aligned with your evolving business needs. Instead of viewing support as a one-time fix, it provides proactive monitoring, optimization, and expert guidance on a monthly basis.

Our NetSuite support typically includes:

• System monitoring and performance tuning

• Break/fix support and issue resolution

• Customizations, workflows, and scripting

• SuiteAnalytics and dashboard improvements

• User training and documentation

• Release management and upgrade support

• Strategic roadmap planning and enhancements

• Administrator support

With PartnerAwesome, you’re not just maintaining your ERP—you’re maximizing it.

Ready for Ongoing ERP Success? Get a Custom Quote Now

NetSuite Managed Services vs. NetSuite Services

What’s the Difference?

So… Which One Should You Get?

If you’re implementing NetSuite for the first time or require a new module or integration, NetSuite Services (such as implementation or customization) are likely your starting point.

However, once the system is live, or if you're already a NetSuite customer facing challenges such as poor adoption, a lack of reporting insights, or outdated processes, NetSuite Managed Services are your ideal next step.

With PartnerAwesome, your ERP becomes a living system: flexible, optimized, and aligned with your long-term strategy.

PartnerAwesome recommends a hybrid approach: We do both!

• You can start with NetSuite Services to build your system.

• Transition to Managed Services to scale and continuously evolve.

What's Included in PartnerAwesome Managed Services?

We tailor every engagement to your needs, but typical offerings include:

📊 Performance Support and Optimization & Issue Resolution

We monitor your NetSuite environment, identify bottlenecks, and deliver resolutions before they impact your operations. Operational efficiencies are essential to ERP Success.

🧩 Customizations & Automation

From custom scripts to saved searches, dashboards, and workflows, we help you automate and streamline every function.

🧠 Strategic ERP Road Mapping

Your business isn’t static, and neither should your ERP be. We work with your leadership team to align NetSuite with your goals, growth plans, and KPIs.

📅 NetSuite Release Management

We prepare your system for NetSuite’s bi-annual releases, ensuring all customizations, integrations, and workflows remain stable and optimized.

👥 User Support & Training

We support your internal users with troubleshooting, how-to assistance, and documentation to ensure productivity remains high.

Explore Our Flexible Services Packages: Discover What Best Fits Your Needs.

Why Choose PartnerAwesome

At PartnerAwesome, we understand that NetSuite is only as powerful as the strategy behind it. Our consultants bring:

• Years of NetSuite implementation and optimization experience

• A strategic, ROI-focused approach to ERP management

• Expertise in multiple industries and verticals

• A proven record of helping clients scale without ERP growing pains

• We provide 3rd-party NetSuite Solutions. We know when out-of-the-box features won't work for you.

With us, you don’t just “use” NetSuite—you leverage it to dominate your market.

Discover why businesses rely on PartnerAwesome and our expert NetSuite Consultants for their ERP operations.

Who Should Use Our Services?

• Companies that’ve outgrown their original NetSuite implementation

• Organizations with limited in-house NetSuite resources

• Businesses facing reporting, automation, or process challenges

• Teams needing strategic NetSuite planning and improvements

• Enterprises seeking predictable ERP support costs

Flexible Engagement Models

Whether you need full-service support or just a few hours per month, we offer flexible plans including:

• Monthly Retainers

• Block-of-Hours at a discounted hourly rate

• Fully Outsourced Administration

• NetSuite System Architect Oversight

Industry-Specific Use Cases

Every industry faces unique operational challenges. Our team not only maintains your ERP, but we also tailor it to fit your industry's workflows, compliance requirements, and strategic objectives.

Here’s how we deliver value across key verticals:

Wholesale Distribution

Distributors rely on real-time inventory management, streamlined order fulfillment, and accurate demand forecasting. We are here to assist you with:

• Automating inventory reordering and bin transfers

• Creating custom dashboards for supply chain visibility

• Implementing pricing rules by customer, volume, or geography

• Optimizing pick-pack-ship workflows

• Managing multiple warehouses and 3PL integrations

We ensure your distribution ops remain fast, lean, and scalable.

Life Sciences & Medical Devices

Regulated industries require stringent controls, audit trails, and readiness for FDA/ISO compliance. With PartnerAwesome, you’ll benefit from:

• Validation documentation for compliance with 21 CFR Part 11

• Audit-ready processes for traceability and lot tracking

• Integrated quality control modules and workflows

• Support for serialized inventory and expiration date tracking

• Compliance reports and dashboards for QBRs and audits

We keep your NetSuite system compliant, controlled, and always audit-ready.

Healthcare & Medical Practices

Healthcare organizations that use NetSuite for operations, billing, or procurement face complex compliance and coordination challenges. We help by:

• Integrating NetSuite with EHR/EMR systems

• Automating the supply chain and procurement for clinical supplies

• Creating HIPAA-conscious workflows and security roles

• Enhancing AP/AR with healthcare-specific billing logic

• Supporting multi-entity and multi-location setups

We reduce administrative burdens, allowing your teams to focus on patient care.

Manufacturing

Manufacturers face complex production schedules, BOM tracking, and shop floor efficiency demands. PartnerAwesome supports your operations with:

• Automated work order and assembly processes

• Custom dashboards for shop floor visibility and production KPIs

• Configurable BOM versions for product lifecycle stages

• Integration with MES systems and IoT data sources

• MRP (Materials Requirements Planning) optimization

We serve as an extension of your operations team—on the factory floor and in the boardroom.

Professional Service or Consulting Firms

Service firms need flexible tools and streamlined operations from project billing to resource management. We assist:

• Automate project accounting and time tracking

• Integrate CRM with project delivery workflows

• Build custom dashboards for utilization and margin tracking

• Support multi-currency, multi-entity billing

• Streamline onboarding and change order processes

We ensure that your delivery, finance, and sales teams are all working from the same system of truth.

E-Commerce & Retail

Retailers and D2C brands require agile back-office operations to meet front-end customer demands. PartnerAwesome helps you:

• Integrate Shopify, Magento, or Amazon with NetSuite

• Automate order-to-cash workflows and returns processing

• Enhance real-time inventory across sales channels

• Optimize promo pricing, subscriptions, and bundling

• Leverage SuiteCommerce and other front-end tools

We keep your retail engine running smoothly across all digital and physical touchpoints.

Software & SaaS Companies

SaaS companies thrive or falter based on subscription metrics and accurate renewal forecasting. We enable:

• Revenue recognition automation (ASC 606 compliance)

• Subscription billing and renewals through SuiteBilling

• Dashboards for MRR, ARR, churn, and LTV

• CRM to ERP integrations for unified data

• Custom contract and usage-based billing workflows

We help your NetSuite environment scale as your annual recurring revenue (ARR) grows. Visit our NetSuite Ecommerce page for more information.

Tailored NetSuite Expertise for Your Industry

No matter your industry, PartnerAwesome’s offers:

• Deep vertical-specific ERP knowledge

• Proven frameworks for faster ROI

• Industry compliance support and audit prep

• Custom automation for your exact business model

Let our industry experience guide your ERP evolution—without adding internal overhead.

Stop Putting Out Fires—Start Building Long-Term ERP Stability Today with our experienced NetSuite consultants.

Your NetSuite is live—now let’s make it work smarter, not harder, with our team of experts.